We’re very excited for you to meet our Engineering Manager, Josh Carvalho.
Josh joined us back in late 2023, from the demanding world of electrical engineering, having spent the formative years of his career garnering extensive experience across all facets of electrical system design and implementation.
With a passion for powering the future and an impressive background in the design and installation of critical power systems, Josh brings with him a wealth of experience and knowledge to our ever-growing team. His arrival marked another pivotal moment in our journey, as we continue to strengthen our position as a world-leading data centre operator.
As our Engineering Manager, Josh plays a crucial role in shaping the future of Netwise and its deployed assets. His leadership, technical acumen, and commitment to excellence has undoubtedly resulted in another ‘level up’ to our in-house capabilities, as we continue to expand our suite of services.
Josh can be found working his magic across all areas of our data centres, keeping them in top-tip shape around the clock for our clientsElectrical engineering sits front and centre of any data centre operation, so having Josh head this up internally for us is a major operational advantage
Josh’s arrival has tangibly demonstrated our unwavering commitment to providing only the very highest quality of service to our clients, with limited reliance on any third parties.
You can expect to see Josh in a design and implementation role across our core infrastructure, as well as in the field, getting hands on with the systems responsible for keeping your business online 24×7.
It’s been a while since we last published a Phase 2 update from Netwise London East (NLE), so we thought it would be a good time to update everyone on the current state of play.
We’ve been remarkably busy with both the ongoing expansion works at NLE, alongside the closure of Netwise London Central (NLC), which was retired from active service in early June.
Data Hall 4 went live in May, and quite remarkably, it’s already a touch over half full, despite opening to new clients just a couple of months ago. This is in large part thanks to the absorption of our customer base from NLC, which we migrated over the course of eight evenings in May, however we have also welcomed a host of exciting new clients into our latest data hall.
Let’s take a look at what’s been happening. We start with updates from back in mid-April, before jumping ahead to current day:
As part of commissioning the primary cooling system in Data Hall 4, a number of adjustments were made to the global cooling control system, as we implemented a new hot air extraction methodologyHere we see the early stages of the air intake louvres being cut into the rear fabric of the building, ahead of the first filtration layer frames being installedCommissioning the power delivery system inside of DH4 formed the latter stages of the deployment schedule for this roomWe commissioned UPS systems for both DH4 and the forthcoming DH3 at the same time, to front-load some of the later commissioning works for the final hall deployment in Phase 2Bringing UPS’s online is a major part of any data hall commissioning schedule, enabling the delivery of power to end user racksHere we see the rear of the fully-completed and commissioned UPS arrangement in LV Room BThis is a view of the fully-completed and commissioned UPS arrangement in LV Room AWe showed you our LOTO board in the last update, but here’s another look at the customised board, which is used extensively as we continue to deploy capacity at NLEHere’s a closer view of one of the locks used to safely lock out a circuit which is pending commissioning, or under maintenanceIn addition to the LOTO board and accessories, we also have rescue boards in each of the LV Rooms – we’re adding some additional exciting electrical safety features in the coming months, which haven’t yet been seen in UK data centres, so watch this space for more news on thatHere we see the core network upgrade as deployed on the B-side of the network at NLE – this was part of our full network-wide upgrade, which happened across several months in Q1/2, a six figure investment in our network as it continues to grow rapidlyThis is the view across Data Hall 4, a few days before racks would begin landing for our new client waiting list, as well as the first racks migrating from NLCThis is another view across DH4 as we prepared the space for imminent client move in datesHere we see the first racks being positioned, based on the initial requirements within the space – the containment systems for Pods 1 and 2 were then constructed around racks after the first wave of new client installs and rack migrations from NLCAnother view of early staging works in DH4Now we jump ahead to DH4 as it stands today, in July 2024Here we see both pods within DH4 at around 50% capacity, ahead of the glass door vinyl’s being appliedA view across DH4, with a crash cart in use – we have these Ergotron models deployed in each hallThe hall is now under heavy use by new and existing clients – we now move onto the deployment schedule for DH3
It’s fair to say that this summer has already been one of our busiest periods on record. Deploying a new data hall at NLE is no small task in itself, but to deliver this alongside the decommissioning of NLC – which also involved the in-house planning and execution of an entire facility migration – leaves us feeling incredibly proud of the team we have driving Netwise. The complexity of successfully realising a multi-faceted project like this cannot be understated, and seeing these tasks result in tangible improvements to service for our clients is always incredibly pleasing, particularly after making seven figure investments in our future here at London East.
But as with any operation of this nature, these are just the headline deliverable outcomes that have been worked on over the past several months. We’ve undertaken plenty of additional projects in tandem over the last quarter, which may be of interest to our readers.
We completed our full core network upgrade in May, with the final upgrade – and the most major works list – happening at our HEX/LD8 node. This involved a full conversion of this location to our Supernode architecture, which in this case required a full cabinet swap to accommodate. This type of thing requires considerable planning, however our team were able to complete the entire works list within the four hour maintenance window, which was an impressive feat. We also undertook a minor upgrade to our core node in Redcentric Shoreditch (formerly CLL), which brought the entire network upgrade project to completion. This comes as demand on our network grows rapidly, delivering world-class connectivity to clients across all of our on-net locations.
We also grew our fleet in spring, with the addition of an electric pick-up truck, and our own low-loader, which is perfect for rack migrations. The latter vehicle comes in a relatively rare specification for us, with extra height and a 750kg tail lift, which makes it absolutely ideal for the movement of fully populated racks – a game changer for most facility migration projects.
The first addition was 002 – this is our electric pick up truck, which is perfect for trips between our various London PoPsThe most recent addition to the fleet is 003 – this is our low loader with uprated tail lift, which makes for the perfect rack migration vehicle These join 001 – our original van which is still our most utilised vehicles
As part of bringing Data Hall 4 online in May, we rolled out new cooling system architecture, which involved some adjustments to how the extraction side of the system works. We now have a twin-hall shared extraction plenum, with a centralised control system, which we believe to be the first of its kind for an evaporative system such as ours. This involved the expert design work of multiple teams, and will also be a part of the roll-out for Data Hall 3 later this year.
Further to this, we have additional cooling being deployed in all data halls in the next few weeks, through the modular installation of further evaporative coolers. Each room is growing from four CREC units, to six CREC units.
NLC closure and migration project
In May, we migrated all of the clients in our London Central facility to our new London East facility.
This took many months of planning, however we were able to complete the physical migration process in just eight evening sessions – a real testament to our broad in-house capabilities.
All 126 enclosures were successfully transitioned to our London East facility (with a few landing in other on-net locations where required), with most racks moved in a fully-populated state. This allowed for minimal client disruption, and the fastest possible transition from one site to the other. The fastest migration window took just two hours, from power down at NLC, to being back online at NLE.
Here we have some photos of the now retired facility, which served our clients well for nearly a decade:
The main office and NOC at NLC, following strip-out and decommissioningA look at Data Hall 1, following strip-out and decommissioningA final look at the outside of NLC, following a full de-branding of the building
The end of an era, but the beginning of a truly special new chapter for Netwise, as we focus on our campus site, London East. We will be expanding this location significantly in the coming months – more on this very soon.
What’s next?
The biggest upcoming build work will be the onlining of Data Hall 3, the final hall in the current building at Netwise London East. Work will begin on this hall in the coming weeks. This will be the final component of Phase 2, before Phase 3 works begin in late 2024 / early 2025 – this will be a major development phase.
We hope to announce the next phase of works in an official capacity in the next few weeks.
Otherwise, we will continue to welcome new clients to our world-class facilities, along with the provision of assistance to existing clients looking to grow. This is an exciting time for Netwise, and we look forward to sharing more news with you very soon.
It’s been another very busy stint of work over at Netwise London East, as we continue to deploy Data Hall 3 and Data Hall 4.
While we’ve taken a relatively lengthy break from the #BuildBlog since the last update, the same cannot be said for the development schedule itself, which has been continuing at pace without pause.
Let’s get straight to the photo updates:
Before Christmas, we pulled in the supply cabling for both Data Halls 3 and 4The ground floor corridor – as with the first floor corridor – functions as the main arterial route for supply power to each hallAnother view of the underfloor supply cabling within the ground floor corridorOnce all cables are in position and cleated to the cable ladder, it can make for quite a satisfying photo opportunity – this is why we place glass floor tiles in certain locations throughout our facilities!The planning for routes and access for cables such as this is an involved process, requiring input from several areas of the overall design processOnce the sub-floor room supply cabling is complete, in-room cabling can begin – here we see some of the large supply cables which will feed the new busbar system being deployed in the new hallsHere we see some of the infrastructure within Data Hall 4, in position and being commissioned – this view predominantly shows the A-side ODF as the main harness fibre is run inHere we see the B-side ODF, ahead of termination and the internal fit-out beginningThis wide view shows the position of the backup / supplementary AC systems, as well as our new distribution board designs, as part of the new power delivery system being deployed in halls 3 and 4This is a slightly closer view of the A-side distribution board, as well as the A-side supplementary CRACHere we see some of the complex containment work as part of the sub-floor power delivery system, ensuring all cable routes are carefully contained and managedThis view shows the new busbar / track system which is being used in halls 3 and 4Here we see the B-side distribution board, alongside the dual-fed mechanical distribution boardThe primary cooling system can be seen here, ahead of final commissioning – this is our CREC system, which is largely responsible for our world-leading PUE figuresSome of the systems that sit outside of the hall itself can be seen under commissioning here – this is the fire control panel, as cabling is put awayThe A-side ODF again pictured here, shortly before all internal infrastructure is installedUnderfloor cabling has progressed further in this shot, showing additional routes dressed into place, and terminations about to beginThis internal view of the bottom section within the dual-fed mechanical board shows the enclosure empty, ahead of internal commissioningWe’ve added to our in-house electrical testing kit, as part of our recent NICEIC Approved Contractor status – more on this soonWe deployed some custom metering enclosures across our live data halls in the closing stages of 2023, which have been serving us with a host of power metrics ever sinceWe’ve had a LOTO board custom made, which now sits outside of LV Room A – this serves as an enhanced electrical safety measure, as we continue to bolster our in-house capabilities across the board
This all sits alongside a whole host of additional organisation-wide projects, which includes the full upgrade of our entire core network, across all on-net locations. This will see the staged upgrade of all routing assets on our core network, to cope with ever-increasing demand from our clients. Telehouse has already been undertaken, with our London East site to follow in the next couple of weeks. Equinix LD8 will follow shortly thereafter.
We’ve also had another major round of development work undertaken on our customer portal. This predominantly concerns the backend of the system, with a custom IPAM administration and deployment module now live. We also have additions to the client-side coming very soon, which will improve the booking, tracking and handling of deliveries.
We’re tantalisingly close to announcing some very significant expansion news, but we’ll have to hold back on that for a little while longer – keep an eye on announcements in the coming weeks / months.
We’re thrilled for you to meet Nathan Desmond, our Technical Manager.
Nathan joined us from a fast-rising career in critical technology for a major UK retailer (the one with the excellent, tear-jerking Christmas adverts!), overseeing their internal data centre operations. Nathan’s broad experience across multiple disciplines will assist in taking the customer experience at Netwise to the next level, as we continue to grow our dedication to true in-house expertise.
Nathan joined the Netwise family in late 2022, and has been making an incredibly positive impact on our operation ever since. His addition to the core Netwise management team came as expansion continued at our London East facility, taking Data Hall 1 to capacity, welcoming a single client to Data Hall 2, and building out Data Halls 3 and 4.
Nathan has already proven invaluable in the continued development of bleeding-edge technology in and around our world-class data centres.
We very recently deployed a major upgrade to part of our core network, at our Supernode in Telehouse North. Nathan naturally played an integral role in the success of this roll-out, from planning, to physical adjustments, through to completion.
We fully replaced one of the core routers on our network, which included a chassis replacement and a full complement of new line cardsThis type of critical operation is never easy, so having an expert like Nathan in your corner is always welcomed
You can expect to meet Nathan busy working across all corners of our data centre estate, keeping your mission-critical data centre services in tip-top shape. You may even find his expert input on the odd support ticket from time to time depending on the issue at hand.
We’ve been reasonably quiet with the #BuildBlog of late, with focus squarely on the deployment of additional capacity at London East, leaving little room for deep dives into progress (unfortunately!).
But we’re now back with this latest instalment, as we begin tracking progress on Data Halls 3 and 4.
Looking back on our last instalment of the build blog, Data Hall 2 was still very much under construction. This space is now fully fitted out as a private data hall for a single client, and is now under occupancy.
We’ve also got plenty of other updates to report across a range of areas within our London East facility, thanks to an ongoing development programme which extends beyond footprint capacity alone.
Let’s move onto the update photos. This first set were actually taken back in June, however the next instalment of the build blog ended up getting significantly delayed, so here they are:
This was the view across Pod 1 in Data Hall 2, as of June 2024The view across Pod 2, again in June 2024This is the A-side ODF in Data Hall 2 being pre-staged in the summerThe view across to ODF B, as works continued in Data Hall 2 this summerThe checker plate bash protection was also fitted to the perimeter of Data Hall 2 around this time – this is the view of ODF A being pre-stagedPre-staging the ODF enclosures allows for a speedier fit-out once the cabling process beginsSome of the control system cabling is being run overhead hereA view across Data Hall 2 as pre-containment works concludeThis view of LV Room B shows another UPS being rolled into place, ready to support Data Hall 3 in the near futureHere we see the A-side ODF in Data Hall 2 with some initial flood cabling underway, prior to termination – these are management cables, responsible for things like monitoring systems and CCTVThis is the internal view of a CREC control system unit, with the front cover and control screen removed, as internal terminations conclude ahead of commissioningData Hall 2 just prior to having the racks and containment rolled in for assemblyWe jump forwards slightly here, to a view across the now assembled Pods 1 and 2 in Data Hall 2 – this is taken from the rear of the hall, showing the custom layout for this client (the reasons for which will become clear further down in this post)
Now we can catch up in time to where things stand today, with the next run of photos from the past couple of weeks – apologies for any gaps in progress, we’ve been very busy!
Here we see Pod 1 inside of Data Hall 2, which is now handling live servicesThis is a custom, installed-to-request workbench area for the private tenant of Data Hall 2, which sits behind the shortened Pod 2Having access to your own private data hall allows for additional deployment options, such as these storage cabinets for spare componentsThis view across to Pod 2 in Data Hall 2 shows the inter-pod cable ladder in place, which is now handling active connections for this tenantThis is a view of both live pods in Data Hall 2, ahead of some final finishing touches, such as the pod door vinyls and some custom lighting options as selected by the clientHere we see the rear of Row D in Data Hall 1 – the next wave of racks will be deployed as part of Data Halls 3 and 4 in Q1 2024; we now have very limited availability, so get in touch early if you need assistance with spaceThe ground floor is in full development mode, as general non-essential access is now closedAs part of the next phase of development, works are now well underway for bringing Data Hall 4 online, with 3 to follow shortly thereafter – here we see one of the many cable drums in Data Hall 4, as it is prepared for installationThe ground floor arterial corridor for power cabling is now being filled with the critical power routes required for the next two halls at London EastThese routes support diverse critical power runs for rack PDUs, as well as supporting power for mechanical systemsThis is a cable entry aperture into Data Hall 4, which has been skinned to allow for easy fire sealing once all cabling has been finalisedHere are the CRECs in place for Data Hall 4, including all of the custom containment and blanking for the additional unit positions, matching the design for Halls 1 and 2The rear-facing air intake louvres have been cut in for both Halls 3 and 4, ahead of system commissioning in due courseHaving additional UPS systems in pre-staging will speed along the deployment time for Halls 3 and 4This view inside of LV Room A shows one of the newly arrived UPS systems undergoing some staging works, with internal access granted via removal of a side panelWe’ve also undertaken a round of improvement works in the front compound – we now have on-site EV charging via our fast-charger, which will be available for use very soonWe’ve also now marked out parking bays, and installed some Armco to better guide client movements in the front compound, and to protect the sliding vehicle gate more comprehensivelyOur loading bay has had some storage upgrades, including this full-height pallet racking wall, which has been loaded up with components to form part of our future expansion phasesWe’ve developed a custom storage solution for our APC PDUs, with some of our on-site stock shown here making use of this new hanging systemWe now have direct internal roof access, via this custom hatch, which has a detachable ladder system, for easy and quick personnel access to the roof for inspection of our hot air escape routesEach floor now has a dedicated waste handling area, allowing clients to dispose of both general waste and recyclables with greater easeAll toilets within the facility now have Dyson hand dryers, something we have carried across from our London Central facility – these are on backlit standoffs for an added luxury finishOur custom check in system has now been live across both of our facilities for a little while, with the introduction of our new QR code system – this has been performing well for clients, representing a massive improvement over the previous systemOur reception area now has the same Naturewall cladding as our Build and Break Area, and as found in some other common areas, to continue through this visual motifThis also effectively boxes in some major cabling routes, which is always welcomed over having such things on display in reception
As you can see, despite the delay in getting this build blog instalment posted, we’ve been rather busy.
We’ll continue to get our head down with development work on the run up to the new year, as demand for our services remains exceptionally high. We hope to have another update prepared for our avid readers in the next couple of months.
We also have some further news on the horizon with regards to continued expansion, which we hope to be releasing early next year. Needless to say, we’re very excited for what 2024 will bring.