February 3, 2021February 5, 2021 by Matt Seaton

Why a colocation service provider is a crucial part of your business data management

There are currently over 4,735 colocation data centres in 126 different countries. More companies are recognising the need for colocation services in properly maintaining their business operations. Otherwise, technical difficulties could cause their business to stall or even crash.

Colocation allows you to share data centre space with other companies, when housing critical IT equipment, such as servers. Installing your hardware in an offsite, well-managed data server can keep various operational and technical limitations from hurting your business. Meanwhile, you still have excellent control over costs, support, uptime and security measures.

Still on the fence about exploring a colocation service this year? Here are a few reasons you shouldn’t wait.

1. Save money

How can your company save money and boost profits this year? Colocation could definitely help.

In order to run your business efficiently and effectively, it’s important to look at ways to control costs. It’s extremely common for businesses in all industries to need notable IT infrastructure these days, particularly given the current reliance on remote working (which is likely set to stay).

On-site infrastructure can use a lot of power. The more power needed to run you setup, the more cooling you’ll need in turn. In other words, you’ll have to consider power and cooling costs, which can quickly drain budgets.

What about your bandwidth / connectivity? You’ll need to factor that in as well, and the chances of delivering this to a suitable standard for round-the-clock uptime is unlikely.

You’ll also need to hire well-trained staff to ensure your infrastructure works as intended.

Each one of these costs can very quickly add up.

When you share a data centre through use of a colocation service, you’re also sharing the energy costs. Meanwhile, you won’t have to worry about hiring and training a team. Instead, you’ll have peace of mind that trained professionals are already keeping your critical equipment safe.

Look for a managed colocation service that offers everything you need. For example, you might want to consider:

Space
Power
Connectivity
Security
Support
Redundancy / resilience

Being able to flexibly chose just the services you need to the relevant specification, like your connectivity services, will help you keep costs under control. At the same time, you won’t have to stress about outages anymore. That downtime could cost you money, and clients as well.

By switching to a colocation service, you can save money, focusing on making money instead.

2. Get more space

Access to rack and powered floor space is one of the main benefits of a colocation service. Your IT equipment is likely taking up a lot of valuable space in your office. You don’t really want to cram all of your critical equipment into a less-than-suitable room on-site, for many reasons.

If you’re hoping to expand your business, you might have to move your servers to another location, which could take valuable time. Beyond that, it’s also a stressful process.

You can’t keep expanding your internal comms room space every time your company requirements grow.

Instead, consider an outsourced colocation service. Choosing a reputable colocation provider will give you the high-specification data centre space you need. They can also provide you with the flexibility to make changes whenever you choose.

By using a colocation centre, you can free up space in your own offices without having to worry about where your critical kit will end up.

3. 24/7 support

Does your on-site team know how to fix every problem you might encounter with your servers and other related equipment? By outsourcing to a colocation service provider, you won’t have to worry about this anymore. Instead, you’ll have expert 24/7 support available whenever you need it.

You’ll always have a team of experienced engineers to answer your questions. They can even help to improve your current setup.

Switching to a colocation data centre gives you a source of reliability, too. You won’t lose valuable time and money caused by equipment outages or downtime. Some data centres offer additional disaster recovery plans to help further prevent any possibility of downtime.

When storing your servers on-site, you could end up with a wide range of tough-to-resolve problems. Each problem can lead to unexpected costs as well. You could have a difficult time predicting your budget.

Storing your servers off-site, however, gives you that predictability. You’ll know exactly how much you’re paying each month.

4. Improve your security

Security issues have become a large problem in recent years. By switching to a colocation service, you can give your customers much greater peace of mind. You’ll know their private information is well-protected.

Colocation centres offer world-class security to their end customers. A provider might offer security systems like biometric scanners and coded access panels. Some offer anti-tailgating technologies as well.

What about their facilities? Many colocation buildings are guarded against tornadoes, floods, storms, fires, and other natural disasters.

Others utilise backup generators to make sure your servers keep running, even if the power goes out.

5. Boost uptime

Downtime costs companies about $5,600 per minute. That’s over $300,000 an hour when you’re dealing with a major outage.

Data centres are located in areas that minimise the risk of human-made and natural disasters. They make use of advanced electrical systems that can be relied on 24/7/365. By choosing a colocation service, you can reduce risks and improve uptime.

Does your company have a disaster recovery plan in place? Make a colocation service part of that plan for your business. This will help to ensure your critical systems keep running still running, before, during and after a disaster.

6. Scalability

Is your business prepared to grow? You’ll need to keep your IT infrastructure in mind. Otherwise, you could struggle to upsize (or downsize) based on your unique requirements.

Look for a colocation centre that offers scalable service options. They’ll help you adjust your services based on your current and future needs. That way, you’re never paying for too much space.

If you need to grow, you can scale up your plan as required. Failing this, you could struggle to provide your customers with everything they expect from your business.

Set up for success

Don’t let technical issues and server problems slow you down this year. Instead, consider making use of a colocation service. By choosing a best-in-class provider, you can set your business up for success in 2021!

Want to work with one of the UK’s leading colocation service providers? We’re here to help!

Get in touch with our team today to discover how we can help your business!

January 12, 2021January 12, 2021 by Matt Seaton

London East Build Blog – Weeks 37 to 39

Our team enjoyed some much-needed time off over Christmas, following a long run of works on-site at NLE in the closing months of 2020.

This first instalment of the Build Blog for the new year shows the current state of the facility as we head firmly into 2021 – the year in which our new site will launch to clients for the first time.

Before we start, did you catch our NLE envelope time lapse video? If not, here it is again for your viewing pleasure!

Weekly overview

The first few weeks of January have primarily been comprised of desk work, bringing end-out plans together as we enter the next phase of development.

As part of this, we’ve made great strides in finalising plans for our diverse dark fibre routes, which we will be announcing very soon.

Aside to planning work, we’ve also been completing some smaller tasks on-site, which have helped keep progress up despite the Christmas break and the focus on more general plans and scheduling.

So here’s an update of photos showing additional work completed since our last update, along with some general site photos to serve as a starting point for the Build Blog in 2021.

Checkerplate — Here we see some of our new checkerplate cladding being prepared for installation to the wall system in high-risk areas

DH1 — A look at the checkerplate which flanks both sides of Data Hall 1 (and will follow in all other halls), protecting walls behind the outward-facing row of racks in each pod

DH1 — A look at the evaporative cooling system and cold corridor containment at the rear of Data Hall 1, with the flanking checkerplate on both sides of the room visible

DH1 — Here we see the rear of the CREC system in Data Hall 1, which is the cold corridor space

DH1 — One of the two supplementary air conditioning downflow units in place in Data Hall 1

DH1 — A look across Data Hall 1, to the temporarily placed racks, showing the second supplementary air conditioning downflow unit in place

DH2 — Here we see the two supplementary downflow AC units in place in Data Hall 2, ready for future occupancy

DH2 — This is the full blank system in place in Data Hall 2, which will be replaced with evaporative coolers at the time of conversion into an occupiable colocation space

DH2 — This closer view of the custom blanking system, which is used to create the dynamic cold corridor space, shows full population with blanks – there are final finishing blank strips to be installed along the top of the plinths, along the floor edge

DH2 — This is a rear view of the CREC blanking system in Data Hall 2, comprised exclusively of blanks, with the rear access panels for filter changes in the plinths visible along the floor line

First Floor Loading — Our first floor loading bay has also now been clad in checkerplate

Loading — A view down into the loading bay, as the warehouse checkerplate sheets for that area are test-fitted

DH3 — Data Hall 3 on the ground floor is currently being used as an extended storage room while works are ongoing

DH3 — An alternative view of Data Hall 3, and some of the items currently held in this space while works continue

DH4 — Data Hall 4 remains the emptiest white space inside the new facility at this time

DH4 — This view of Data Hall 4 shows the adaptable cold corridor space that will hold the future cooling plant for this space, in whichever format best suits at the time of fit-out – this also leaves options open for private room conversion for a single large tenant

This view from the rear corner of the DR suite space shows the room ready for future fit-out, later in the build process

Ground Floor Loading — This is the ground floor loading bay, looking out into the warehouse, which sits directly below the first floor space of the same nature

Ground Corridor — A look down the ground floor access corridor, with the entrances to Data Halls 3 and 4 seen on the right – this space will have its checkerplate installed in the coming weeks

Entrance — A view down the entry way ramp to the speed gates, which are close to having their integration completed

Lift — The first floor atrium at the top of the stairs, showing the lift internals nearing completion

Stairs — The view down to the entrance ramp, from the first floor atrium / landing, with what will be our two-story green wall clad in timber on the left

This is a view inside one of our LV power rooms, with some of the UPS and battery enclosures in temporary dust wraps held for future use in this space

This is the same LV room as above, looking out towards one of the the risers (left) and the ground floor loading bay

This is the second LV room, a reflection of the first, with the same kit in temporary dust wraps ready for future deployment

The reversed viewing angle from the above LV room, again showing a riser (right), leading into the ground floor atrium

The completed feature / texture wall in place in the NLE meeting space, which matches the tiles used on the large feature wall at the NLC NOC

Build Room — This is our new build room and customer breakout area, with some white goods now on-site ahead of kitchen installation in due course

The checkerplate is the most obvious visual addition since the last instalment of the Build Blog, covering the walls in all high foot fall customer routes. This gives much-needed protection and a great deal of added visual energy to the space. Custom plates for all high risk doors will also be installed soon.

The reason for having most of the ceiling tiles still in a state of removal is simply for ease of ongoing access. We still need easy accessibility above the grid for cabling overhead services during the build, and as such we will only be installing the tiles once access requirements calm down. This is to ensure the tiles are installed with the least amount of disturbance once in place.

As you can see from the wider facility photo set, the progress made in the last ~8 months is impressive to say the least. As a reminder of where we’ve come from in that time, we’ve included a set of day one photos of the space below.

Warehouse 1 — A view from the rear of the main warehouse area

Warehouse 3 — The main warehouse space, viewed from the front, with the existing amenities block in view

Office NOC — A view across the office and future NOC area

What our team have managed to achieve in this time is staggering (even more so as this all occurred in the middle of a global pandemic!), and we’re incredibly proud of everyone involved, particularly as we move onto the next phase of energisation, preparing us for launch later this year.

What else has been happening?

We’ve expanded our team!

We’ll be making the official announcement soon, although the hawked eyed among you may have already seen this causing quite a stir online.

We’ve also been going through our first ISO recertification audit, following our initial accreditation to both ISO 9001 and ISO 27001 back in 2017. This will renew our certificates for another three years, with annual surveillance audits covering the 12 month cycles in between. The scope of our certifications will be expanded later this year, to include the new NLE site. This is our first fully remote audit, thanks to the COVID pandemic, which has been an interesting new approach to the audit process.

What’s next?

Planning on the next phase of electrical works will continue, with a number of exciting developments to announce very soon.

We’ll also be continuing with a wide variety of supplementary works, which will includes taking delivery of our first customer enclosure pod; racks, containment, blanks etc, which will allow us to layout our first occupiable colocation space within Data Hall 1.

January 5, 2021February 5, 2021 by Matt Seaton

What are the differences between a data centre in London and ‘the cloud’?

The average business manages approximately 162.9 TB of data. This data includes sensitive company information such as financial data, long-term business plans, client interactions, and applications that help your business manage its daily operations. Just as important is the employee data that it stores, including banking information, national insurance numbers, and personal addresses.

Because there’s so much sensitive information that a company stores within its servers, security and confidentiality are the top priority.

Read on to learn why Cloud computing alone is insufficient and get some reasons why a data centre London location is vital for your needs.

The pros and cons of cloud storage

Many organisations have begun to eliminate on-site data storage in recent years and switch to cloud-based systems. This may seem like a good idea at first, due to the convenience of the cloud. It can be accessed from any device in any location, in addition to backing up data automatically.

Additionally, people like to use the cloud because it requires no additional hardware in the workplace. You don’t need to store or maintain physical servers on-site when everything is based on the internet.

But is the convenience worth the risk? Many experts say that cloud computing has far too many disadvantages to be a viable alternative to private storage.

Your sensitive information is always at risk when it’s in the cloud. While there are ways that you can secure your data in the cloud, it always will be vulnerable to malware and hackers by virtue of being on a public storage system. The fact that it is public storage also means that the cloud service provider will have direct access to assets containing your sensitive data, which can be a legal issue in some cases.

Data on the cloud is also only accessible with an internet connection. If your connection goes down, you won’t be able to recall any data until it comes back up again. This can impact your productivity.

What makes a data centre superior?

Luckily, data centre colocation provides you with all of the benefits of cloud storage with far fewer risks.

Colocation centres store your information off-site, in a secure facility. You also don’t need to store and secure hardware in your own premises since it will all be held at the data centre.

Maintenance of hardware will also be handled by our professionals. You don’t need to worry about getting it upgraded or replacing broken equipment. Our experts will take care of the nuts and bolts for you so that you can focus on your core business.

Security

As touched upon before, colocation is a secure, robust alternative to cloud computing. Not only will all of your information be under virtual lock and key so unauthorised users can’t access it, but the hardware that it’s stored on will also be under physical lock and key.

Individual attention

Cloud computing services often have unreliable customer service. Many of the large cloud service providers offer purely unmanaged services, meaning all setup and ongoing operational responsibilities will fall to the user. The business is in full control of their data, and if a problem occurs, they’re left to fix it on their own. Third party management and consultancy services can be extremely expensive.

As you can imagine, this is extremely problematic for many users. They aren’t equipped to deal with problems that may emerge and therefore are more likely to lose data (or have it stolen). They wind up leaving it susceptible to malware by mistake or find themselves locked out of their system with no real customer support to fall back on.

London data centres are committed to being there to help you secure and access your critical systems. Support enquiries are responded to promptly. Tickets and phone calls allow for immediate assistance from one of our expert representatives, ensuring you have access to all that you need.

Fully managed services

Finally, London data centres can fully manage your systems for you if required. System updates will be automatically installed and supervised by professionals. You don’t need to worry about backups and maintenance in-house; the services that you outsource will take care of everything for you.

Service continuity is a priority at our data centres. If one system goes down, another can be ready and waiting to take its place, providing you with guaranteed 24-hour access to your information.

Learn more about our London data centres

Now you know why making use of a data centre in London is superior to storing all of your data on the cloud, it’s time to get started.

Contact us to learn more about what our data centre can do for you. Our experts are happy to discuss the ways that we are committed to keeping your data secure and can book a tour of our locations with you. We look forward to discussing your requirements with you soon!

December 23, 2020 by Matt Seaton

A look back at 2020

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2020, data, data center, data centre, end of year, internet, review, summary, year in review

What a difficult year 2020 has been for everyone around the world.

While this year will certainly stand as one to forget for many, we’re going to remember 2020 for a long time, as a year of extremely exciting developments here at Netwise.

This has been our largest year of investment to date, having broken ground on our brand new London East data centre back in April. Unsurprisingly, this is by far our biggest single project to date, and will provide the capacity we need to continue with our upward growth projections as we head into the new decade.

While NLE has taken centre stage this year in terms of investment and development, it’s been a busy year aside to this, across a wide range of key areas.

Notable projects from 2020 include:

We started work on London East – we started work on our brand new London East data centre in April. We’ve been running our Build Blog ever since then – needless to say, we’re very excited about what 2021 will have in store for us and our new site.
Graham Cornell joined as Technical Manager – Graham joined as our new Technical Manager in January, and has been hard at work helping our growing roster of clients ever since.
THN became our first Supernode – in March, we upgraded our core node in Telehouse North, becoming the first on-net site to enjoy the roll out of our full Supernode architecture.
We added CLL to our POP list – the summertime saw the roll out of a brand new on-net POP / node at City Lifeline, one of London’s most important carrier-dense facilities – we took a pod of racks here, to secure our future in this location.
We took delivery of our first fleet vehicle – our first fleet vehicle joined us this year – number 001 – which has since received our full livery and chevron kit. This will be joined by further vehicles in due course, and makes the ongoing operation and maintenance of our multiple facilities much easier (along with client migrations).
We expanded into FRA and AMS – we’ve expanded our presence in Frankfurt, and have entered the Amsterdam market for the first time, all driven by client growth in these key European locations.
Our first private cage went live – we deployed our first private client cage at our London Central site in Q1, allowing one of our key clients to enjoy an entirely private space in Data Hall 1, complete with their own access control and build desk.
COVID-19 safe operations – in line with changing government guidelines throughout the year, we’ve always ensured fully-compliant operation of our sites, both in terms of our own team, and visiting clients.

Beyond the roster of notable projects above, we’ve also performed extremely well in our 19-20 financial year, which came to an end in October. Despite global economic issues resulting from the COVID-19 pandemic, we’re fortunate to operate in a sector which has seen accelerated growth and demand as organisations move to remote working.

We hope that our continued growth in what has been a very turbulent year provides the stability our customers need to operate with total peace of mind, thanks to the faultless operations of critical business systems around the clock.

We helped many new and existing customers pivot to fully-remote working environments back in April, which we’ve continued to do throughout the year.

Our growth this year has been testament to our rock-solid operation, which our clients continue to rely on for their critical IT infrastructure. We’ve been extremely proud to see so many of our clients continue to grow this year, providing world-class services to millions of end-users all around the world.

Looking ahead

We’re looking forward to 2021 just as much as everyone else, not least as we expect to return to a more normal home life, but also as we see the fruits of our labour this year come into full service.

In early 2021, we’ll be adding to our team, which we’re very excited to share with everyone in January.

A reminder of our exciting 10th birthday, which we celebrated at the end of 2019

We’d like to wish all of our stakeholders a fantastic New Year, and a prosperous 2021. We look forward to sharing it with you.

December 18, 2020 by Matt Seaton

London East Build Blog – Weeks 35 and 36

As we head towards the Holiday Season, we’ve been able to clear away a range of outstanding tasks on our list, setting things up nicely for the continuation of scheduled work in Q1 2021.

This short entry covers the items that have seen progress in the weeks leading up to the Festive holiday.

Weekly overview

We’ll be keeping this post relatively brief, however we’ve seen dramatic developments in a couple of key areas; cooling and lighting.

The entire first floor is now fully lit through the Klik system, which provides power to our overhead LED panels. This means that all temporary site lighting on the first floor can now be removed. Emergency bulkheads have also been wired up, ready for final directional label application in due course.

We’ve also built out our cooling system much further, with Data Halls 1 and 2 now very near completion, ahead of plumbing and cabling. The supplementary air conditioning systems are now also in place, pending commissioning much later in the project.

Lights — We lit up the first floor of the facility with full overhead lighting for the first time

Fire Stairs — Although our new first floor fire exit got installed a little while back, we haven’t yet shown it – here it is, providing a new fire exit route to the rear of the first floor data halls

Cooling — Here we see the cooling system being married up to its custom blanking system

The past few weeks have been vital in driving the project forwards, as we continue to line up the various items required for the next phase of the build.

What else has been happening?

We have two new deployments underway in Frankfurt and Amsterdam, which have been in the works now for some time. These will reach completion in the next few weeks, with a large number of high-specification servers and high-performance connectivity rolling out in both locations.

These have both been top-to-bottom deployments for us, from consultation, hardware supply, project management, right through to provisioning.

We’re very excited to see these two new systems come online. Amsterdam will be a new location for Netwise, and the roll-out in Frankfurt sees us expand our existing footprint in Germany’s most important data centre hub.

We’ve also had confirmation this week of our plans for fully diverse fibre routes back to our core nodes in THN and LD8, which is great news. The ball is now rolling on installation of these lines, which will provide us with dark fibre access to our existing metro network. Our network will then span five key London data centres.

In other news, we’ve been working directly with TfL to update the content on our travel notice screen in reception at NLC, which will carry over to a the new system being installed at NLE. Look out for the updated screens on-site at our facilities soon!

What’s next?

We will be continuing with progress on outstanding items throughout the holiday season, ready for larger trade work to continue in Q1. This will most notably include the electrical portion of the project – both HV and LV – which will take us right through to the point of onlining the site.