It’s been another very busy stint of work over at Netwise London East, as we continue to deploy Data Hall 3 and Data Hall 4.
While we’ve taken a relatively lengthy break from the #BuildBlog since the last update, the same cannot be said for the development schedule itself, which has been continuing at pace without pause.
Let’s get straight to the photo updates:
This all sits alongside a whole host of additional organisation-wide projects, which includes the full upgrade of our entire core network, across all on-net locations. This will see the staged upgrade of all routing assets on our core network, to cope with ever-increasing demand from our clients. Telehouse has already been undertaken, with our London East site to follow in the next couple of weeks. Equinix LD8 will follow shortly thereafter.
We’ve also had another major round of development work undertaken on our customer portal. This predominantly concerns the backend of the system, with a custom IPAM administration and deployment module now live. We also have additions to the client-side coming very soon, which will improve the booking, tracking and handling of deliveries.
We’re tantalisingly close to announcing some very significant expansion news, but we’ll have to hold back on that for a little while longer – keep an eye on announcements in the coming weeks / months.
We’re thrilled for you to meet Nathan Desmond, our Technical Manager.
Nathan joined us from a fast-rising career in critical technology for a major UK retailer (the one with the excellent, tear-jerking Christmas adverts!), overseeing their internal data centre operations. Nathan’s broad experience across multiple disciplines will assist in taking the customer experience at Netwise to the next level, as we continue to grow our dedication to true in-house expertise.
Nathan joined the Netwise family in late 2022, and has been making an incredibly positive impact on our operation ever since. His addition to the core Netwise management team came as expansion continued at our London East facility, taking Data Hall 1 to capacity, welcoming a single client to Data Hall 2, and building out Data Halls 3 and 4.
Nathan has already proven invaluable in the continued development of bleeding-edge technology in and around our world-class data centres.
We very recently deployed a major upgrade to part of our core network, at our Supernode in Telehouse North. Nathan naturally played an integral role in the success of this roll-out, from planning, to physical adjustments, through to completion.
You can expect to meet Nathan busy working across all corners of our data centre estate, keeping your mission-critical data centre services in tip-top shape. You may even find his expert input on the odd support ticket from time to time depending on the issue at hand.
Another 12 months in the books, and another record-breaking period for Netwise, which we’re immensely proud to share with our clients and stakeholders as we look ahead to another equally exciting year.
As we step into 2024 for the first time this week, we’ll take a moment to look back and appreciate the year gone by; the first full year of live operation at Netwise London East.
The headline is that development works have continued at pace at our London East facility, as we prepare to bring Data Halls 3 and 4 online in early 2024, enabling our next phase of growth and expansion.
At the point of closing out 2023, we’ve pushed development works into all corners of our London East facility, with upstairs now fully deployed (Data Halls 1 and 2), and downstairs deployment underway (Data Halls 3 and 4). The site has been a hive of activity over the past year, and we have plenty to show for it.
Notable projects from 2023 include:
We fully deployed Data Hall 2 – the second active Data Hall within NLE welcomed its single long-term tenant in 2023; a major milestone for both parties. We enjoyed watching the space fill out with a wide range of cutting-edge hardware in Q4 2023.
Phase 2 works have ramped up – while we technically included the build of Data Hall 2 in the Phase 2 works schedule, the real meat of this phase comes in the form of Data Halls 3 and 4. These two new halls are being readied for occupation in early 2024, with the closing stages of 2023 seeing real traction in this area; Data Hall 4 now has its primary cooling system deployed, as well as much of the core electrical distribution infrastructure.
Josh Carvalho joined as Engineering Manager – in September, we expanded our team with the joining of Josh, our new Engineering Manager. Expect a full introductory post very soon.
NLC again exceeded its design PUE, reaching a remarkable 1.09 – back in 2022, London Central achieved a real-world PUE of just 1.11, beating the design PUE target of 1.12. In 2023, we managed an incredible 1.09. We’re extremely excited to see where we can get NLE as occupancy rates rise rapidly, looking towards the design target of just 1.05.
We added a range of niceties and features to NLE – we rolled out a range of new features at our London East site, such as on-site EV charging, recycling and general waste points, Dyson hand dryers throughout the building, improvements to lighting, additional Naturewall cladding; all of which we hope will improve customer experiences inside the facility.
Our next round of software development works began – in the closing stages of the year, we set in motion a wide range of software development works, including improvements to our customer portal (for power and bandwidth monitoring), an in-house IP management tool, and the roll-out of our own QR code check in system, the latter of which has been working well for us since its full roll-out in the summer.
The general focus over the past 12 months has been to expand into the current footprint at NLE more completely, moving from the initial deployment phase of a single hall, to making use of all four halls within the current building. We now have active works underway across every sector of the site.
London Central has also seen its fair share of input, largely in the form of ongoing maintenance operations, with activity across many critical systems. NLC is also now home to our significant stock of APC racks, which are being pre-staged there before heading to NLE for active service.
Beyond the exciting physical development works, we’ve posted exceptional financial growth metrics again in 2023, which will support our ongoing expansion aspirations, and of course contribute to continued rock-steady reliability for clients all around the world. Base revenues for the year grew by just over 30%, which for our fourteenth year of trading is something we’re extremely proud of.
We have some very exciting news to share about additional future expansion at London East very soon – enabling Phase 3 of development – taking us to new heights at our ever-evolving Canning Town address.
In June 2024, we will be permanently retiring our London Central (NLC) data centre from active service.
This article will explain why this is happening, as we look to shift all active services across to our new London East (NLE) site.
Background
London Central has now been serving clients for nearly a decade. We welcomed our first anchor tenants to the facility back in 2015, having taken control of the shell in 2014, building what would become our flagship site and a landmark London data centre for the following 10 years.
After the wildly successful launch of our new London East facility in 2022, London Central now simply falls short of our exacting standards for data centre design and operation as we look ahead.
The reasons for closing London Central at this point in its life cycle are plentiful, but the most important are:
The site no longer meets our standards for efficient, sustainable data centre design and operation.
Some major infrastructure components are reaching end of serviceable life, requiring overhaul / refit.
Available site power can no longer support the increased requirements of client systems as we head into a new era of computing power.
While refit was an option we workshopped for a considerable period (until very recently, in fact), it would have still required completely gutting the site to bring it up to standard, and there are some aspects of London Central (namely available power in the area) that would still leave the site lagging behind our future capability requirements as we continue to expand operations.
More on our new standards for efficiency and sustainability
Our ongoing commitment to efficiency and sustainability formed a core component of the London East design journey, and has left the legacy systems at London Central lagging behind in every metric.
The cooling infrastructure at NLC is our first-generation evaporative system, and while this has served our clients very well over the years, it is now legacy technology, and in the hottest days of the year it struggles to keep supply temperatures in-check. We have to bolster this with additional roll-in cooling in peak summer temperatures, which is highly inefficient, and represents a manual intervention process; something always best avoided.
Despite London Central still performing at the very sharp end of global efficiency metrics – with a real-world PUE as low as 1.09 in 2022 – London East is set to achieve a truly exceptional PUE of just 1.05. It is this new level of excellence that we’re striving for across the board.
More on critical infrastructure maintenance
All critical infrastructure has a design life, and many aspects core to service delivery at London Central are now showing signs of age.
The UPS systems are now legacy models, and have seen out their design life, meaning they’d be due for a full replacement in the very near future. We are seeing a higher failure rate of internal components as a result, which has required a dramatic spike in maintenance actions in the last ~18 months.
A dramatic overhaul of the entire site would be required to bring things up to standard, both in terms of correcting core system age-out, and the fabric of the building itself, such as new wall and flooring systems to better match the deployment flexibility of our London East design.
Rather than investing very heavily in London Central to complete a full internal overhaul, the decision has been made to direct such investment into the continued development of our London East location, as it has far better underlying utility support to enable decades of future growth.
More on next generation computing requirements
As technology continues to develop at considerable pace, so too do the requirements of data centres to match the ever evolving needs and expectations of next generation systems and users.
Thanks in no small part to its centralised, primarily residential location, London Central suffers from a lack of available power in the local area. This hindered expansion of the site into the planned second data hall space on the ground floor, a space which could never reach its full potential as a result.
We’ve seen a dramatic uptick in higher density power requirements, for tasks such as AI, ML and GPU-accelerated computing. As such, London East has been designed from the ground up to cater for much more power hungry workloads, both in terms of average capacity and peak capacity.
The increased capacity we have available to us at London East comes as a result of its very close proximity to a major substation (the same which powers the Telehouse Campus in Docklands), as well as a central location within Canning Town’s most major light industrial region, which has been designated with increased access to available power, in support of its economic impact.
In summary
London Central has been an incredibly successful location for Netwise, spring-boarding us from a 20 rack ‘proof of concept’ data centre right through to our new high specification campus-style site in Canning Town.
The lessons learned through the design and build of London Central have directly fed into the operation at London East. It exceeds London Central in every single metric, thanks in no small part to the evolution-ready DNA it has inherited from our previous build projects. With each iteration of our data centre design and implementation programme, we have taken enormous leaps forward; London East is no exception.
In summary, London East:
Is more sustainable
Is more efficient
Is more resilient
Is better connected
Has greater rack capacity
Has better customer amenities
Enables high power density deployments
Has improved in-house engineering capabilities
Utilises more advanced technology across the board
15 years of prior design and build experience has fed into London East, which is an enormous level up for Netwise, sitting comfortably as one of the highest specification data centres in London (and beyond), and one of the most efficient in the world.
While this has been in planning for quite some time, a final decision on timescales and logistics could only be confirmed and locked in very recently. We’ve given as much off-ramp as possible for this change to take place, while also factoring in the various interwoven factors that make up a large, complex strategic change such as this.
The future
Our future now sits firmly in the build out of our London East campus. We have plans to extend our current 224 footprint space to nearly 400 footprints in the next 12 to 24 months. Beyond this, we have early-stage plans that could see a localised campus with extension options of over 1,000 footprints. We’ll have more news on this in due course.
London East also has approved plans for on-site solar generation, as well as EV charging which is already available in the front compound / car park – both plans we wanted to see happen at NLC, but without the localised means to do so.
We grew by nearly 26% in 2023. No small feat for a company approaching its 15th birthday, and thanks in large part to what London East has brought to the table. This is why our future focus rests squarely on a site which can scale with us long into the future.
In addition, we are always on the lookout for acquisition opportunities to extend our private data centre estate into other areas in London and the surrounding regions. As sad as we will be to see London Central close its doors, we’re extremely excited by the prospect of welcoming new clients to London East, as we make this our highly-scalable new home for the next phase of our growth cycle.
We’ve been reasonably quiet with the #BuildBlog of late, with focus squarely on the deployment of additional capacity at London East, leaving little room for deep dives into progress (unfortunately!).
But we’re now back with this latest instalment, as we begin tracking progress on Data Halls 3 and 4.
Looking back on our last instalment of the build blog, Data Hall 2 was still very much under construction. This space is now fully fitted out as a private data hall for a single client, and is now under occupancy.
We’ve also got plenty of other updates to report across a range of areas within our London East facility, thanks to an ongoing development programme which extends beyond footprint capacity alone.
Let’s move onto the update photos. This first set were actually taken back in June, however the next instalment of the build blog ended up getting significantly delayed, so here they are:
Now we can catch up in time to where things stand today, with the next run of photos from the past couple of weeks – apologies for any gaps in progress, we’ve been very busy!
As you can see, despite the delay in getting this build blog instalment posted, we’ve been rather busy.
We’ll continue to get our head down with development work on the run up to the new year, as demand for our services remains exceptionally high. We hope to have another update prepared for our avid readers in the next couple of months.
We also have some further news on the horizon with regards to continued expansion, which we hope to be releasing early next year. Needless to say, we’re very excited for what 2024 will bring.