Another 12 months in the books, and another record-breaking period for Netwise, which we’re immensely proud to share with our clients and stakeholders as we look ahead to another equally exciting year.

As we step into 2024 for the first time this week, we’ll take a moment to look back and appreciate the year gone by; the first full year of live operation at Netwise London East.

The headline is that development works have continued at pace at our London East facility, as we prepare to bring Data Halls 3 and 4 online in early 2024, enabling our next phase of growth and expansion.

At the point of closing out 2023, we’ve pushed development works into all corners of our London East facility, with upstairs now fully deployed (Data Halls 1 and 2), and downstairs deployment underway (Data Halls 3 and 4). The site has been a hive of activity over the past year, and we have plenty to show for it.

Notable projects from 2023 include:

• We fully deployed Data Hall 2 – the second active Data Hall within NLE welcomed its single long-term tenant in 2023; a major milestone for both parties. We enjoyed watching the space fill out with a wide range of cutting-edge hardware in Q4 2023.
• Phase 2 works have ramped up – while we technically included the build of Data Hall 2 in the Phase 2 works schedule, the real meat of this phase comes in the form of Data Halls 3 and 4. These two new halls are being readied for occupation in early 2024, with the closing stages of 2023 seeing real traction in this area; Data Hall 4 now has its primary cooling system deployed, as well as much of the core electrical distribution infrastructure.
• Josh Carvalho joined as Engineering Manager – in September, we expanded our team with the joining of Josh, our new Engineering Manager. Expect a full introductory post very soon.
• NLC again exceeded its design PUE, reaching a remarkable 1.09 – back in 2022, London Central achieved a real-world PUE of just 1.11, beating the design PUE target of 1.12. In 2023, we managed an incredible 1.09. We’re extremely excited to see where we can get NLE as occupancy rates rise rapidly, looking towards the design target of just 1.05.
• We added a range of niceties and features to NLE – we rolled out a range of new features at our London East site, such as on-site EV charging, recycling and general waste points, Dyson hand dryers throughout the building, improvements to lighting, additional Naturewall cladding; all of which we hope will improve customer experiences inside the facility.
• Our next round of software development works began – in the closing stages of the year, we set in motion a wide range of software development works, including improvements to our customer portal (for power and bandwidth monitoring), an in-house IP management tool, and the roll-out of our own QR code check in system, the latter of which has been working well for us since its full roll-out in the summer.

The general focus over the past 12 months has been to expand into the current footprint at NLE more completely, moving from the initial deployment phase of a single hall, to making use of all four halls within the current building. We now have active works underway across every sector of the site.

London Central has also seen its fair share of input, largely in the form of ongoing maintenance operations, with activity across many critical systems. NLC is also now home to our significant stock of APC racks, which are being pre-staged there before heading to NLE for active service.

Beyond the exciting physical development works, we’ve posted exceptional financial growth metrics again in 2023, which will support our ongoing expansion aspirations, and of course contribute to continued rock-steady reliability for clients all around the world. Base revenues for the year grew by just over 30%, which for our fourteenth year of trading is something we’re extremely proud of.

We have some very exciting news to share about additional future expansion at London East very soon – enabling Phase 3 of development – taking us to new heights at our ever-evolving Canning Town address.

As we head into another exciting year here at Netwise, we would again like to take pause in January to appreciate the year gone by. 2022 was another important year for Netwise, most notably for seeing live client services deployed inside of our new Netwise London East (NLE) data centre for the first time.

We also began development on Phase Two of the London East development cycle in the very same year, just six months after our first anchor tenant entered Data Hall 1.

As seems to be the recurring theme for all Netwise annual retrospectives, 2022 again represents a huge year for us in terms of investments. We’ve continued with our build-out of NLE, following on from Phase One completion earlier in the year.

We’ve seen a fantastic range of new client installations across our entire estate, along with the continued expansion of existing client systems, as our roster of exemplary customers leverage their critical deployments to grow and thrive.

Notable projects from 2022 include:

• We soft-opened NLE to client installations – without question, our largest single project achievement in 2022 has been the introduction of live client systems to Data Hall 1 for the first time. You can catch up with the build, from start to finish, on our Build Blog.
• We deployed Pod 2, Data Hall 1 at NLE – almost as quickly as we got Pod 1 online, it was time to get Pod 2 deployed to keep pace with new installations at NLE. The containment system for Pod 2 landed with us in the summer, and saw the first new system installed in September, across seven of the 28 new enclosures.
• Phase Two of development at NLE began – in the closing stages of the year, we made great strides towards the next stage of development at London East. Data Hall 2 will form the first part of this next phase, with the cooling and extraction pathways now cut into the fabric of the building.
• Nathan Desmond joined as Technical Manager – in November, we expanded our team with the joining of Nathan, our new Technical Manager. Expect a full introductory post very soon, to do full justice to this very important milestone.
• We expanded our European locations in Marseille and Amsterdam – we’ve deployed new systems in both Marseille, FR and Amsterdam, NL, as we continue to support international clients with their pan-European installations. This takes our global spread of live deployments to 15 locations around the world, from our five PoPs in London, to as far away as Kuwait and Singapore.
• NLC exceeded its design PUE, reaching an impressive 1.11 – our London Central facility officially beat its design PUE of 1.12 in early 2022, achieving a real-world annualised PUE of just 1.11 across 12 months. That makes NLC one of the most efficient data centres in the UK (and the world), particularly when coupled with our wider sustainability measures, such as our exclusive purchase of 100% renewable energy. In fact, our own London East facility will likely be the only data centre in the UK to beat this, with a design PUE of just 1.05 – a truly impressive figure.

As is clear to see, 2022 has certainly been dominated with all things NLE, following the soft-opening in May, and the continued investment in the space as we expand into our newest facility.

This doesn’t mean that our London Central facility (NLC) hasn’t seen its fair share of developments alongside, with some key monitoring upgrades deployed onto our generator system, amongst other minor upgrades and improvement works. With NLC running at near-capacity, it’s fantastic to see the natural efficiencies that come with taking a facility to its true design capabilities, a position many data centres rarely reach.

From a wider perspective, we’ve enjoyed another brilliant year in terms of growth, which is driving our rapid expansion into all corners of the new data centre. We pride ourselves on our stable, predictable growth trajectory, which is how we maintain our rock-solid reliability for clients around the world.

2022 also saw unprecedented changes in the global energy market, resulting in a noteworthy upswing in wholesale rates. This has been felt across both domestic and commercial sectors of the market, and has certainly been the most difficult aspect of the year to deal with. The future is still uncertain, however we are seeing positive indicators in the wholesale market which point towards more stability in 2023, which we’re very much hopeful for.

We’re looking ahead to a very exciting year in 2023, as we continue to develop NLE (with be the deployment of Data Halls 2, 3 and 4), and even begin exploring options for campus-level lateral expansion to maintain our ever-important growth ambitions.

While the earliest stages of 2021 naturally followed in the footsteps of the year prior (one which we’d all like to forget!), things did turn for the better, and we have enjoyed a return to normality for the most part, both in work and at home.

This year has again been one of major development for us here at Netwise. London East has turned from a basic envelope with free-standing equipment to an energised data centre, which has been a wonderful thing to see take shape. We’re now very close to welcoming in our first client deployments at the new site.

Heavy investment in our future has naturally continued this year, with London East taking centre stage in that regard. Development of the new site continued on from last year, and has been underway at considerable pace for the entire 12 month period.

NLE has of course sat front and centre of our development programme, however we do have a large and ever-growing operational data centre business spanning four other locations, which means we’ve had a busy year aside to the build project.

Notable projects from 2021 include:

• We neared completion on London East – our brand new data centre is almost ready to throw open its doors to new and existing clients. Phase one completion is now expected in January, following a design and build process which has spanned the length of the global pandemic so far, starting back in April 2020.
• Ralph Wall joined as Sales Manager – Ralph joined as our new Sales Manager at the start of the year, assisting with the development of our sales process.
• We rolled out a major network upgrade – in a staged upgrade action which spanned several months, we upgraded our core routing fabric in all core locations to support ongoing growth.
• We announced our enhanced partnership with Zayo – in May, we were able to officially announce our new relationship with Zayo, as they bring their services into NLE to support our network, and to establish their own point of presence in the new facility.
• Our POP in Telehouse expanded into North 2 – driven by client projects, we have now expanded our presence on the Telehouse Docklands campus, with the extension of services into the North 2 building. This hangs off the side of our Supernode in the original North building, and adds three further footprints to our estate there.

We always knew that 2021 would be a springboard year for us as we moved beyond the difficulties of 2020. We posted solid growth last year – which we hope remains as the toughest in recent memory – and as such had high confidence in accelerated growth in 2021. This certainly did come to fruition, as we posted by far our most impressive financials to date, which have further solidified the rock-solid stability we provide for our loyal customers.

Our clients continue to rely on our services around the clock, more now than ever before, so our continued growth and development ensures that we remain able to provide the world-class data centre services that we’ve become so well known for, onwardly enabling rapid client-side growth as the economy recovers further still.

In December, Netwise turned 12 years old, having incorporated back in 2009. We can’t quite believe that we celebrated our tenth anniversary two whole years ago. The next milestone anniversary will be our 15th, which is now just three years away – we can’t wait to see where we stand by then!

It’s fair to say that we had very humble beginnings, as illustrated by our first ever set of servers. This photo actually dates back to around 2005, which is when the first ideas that would later evolve into the first iteration of Netwise began to gestate.

Here’s a small gallery showing a few highlights along our journey so far.

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To have moved from a set of old IBM tower servers to where we are today is something we’re very proud of. London East is our third private design and build project in our 12 year history, and our metro network now spans six buildings in five locations across London. Beyond our on-net capabilities, we now look after client deployments in 15 facilities, which span seven countries around the world.

On the opening of London East, we’ll have two active private data centres, providing us with 430 client enclosures. This can be expanded to 520 enclosures via a possible expansion route at London Central, and we have scope for taking this up to over 1,000+ total enclosures long-term, with possible plans for campus development at London East.

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Looking ahead

With so much already in the pipeline for 2022, it’s safe to say that we’re all very excited for the year to come.

Taking NLE up to full speed is naturally the number one priority, aside to our usual headstrong mission of providing our clients with truly exceptional data centre services in our live locations.

Much like our active private facility, Netwise London Central, our newest data centre is again powered by renewable energy, and makes use of world-leading technology to ensure it maintains one of the lowest capacity PUE figures in the country (NLC: 1.12, NLE: 1.05). As organisations now begin moving towards their net-zero targets more aggressively, we’re proud to sit at the very forefront of the green infrastructure chain, ensuring our clients can scale up their mission-critical technology without fear of inflated carbon impact.

With large organisations in the UK now being tasked with publishing their net-zero transition plans by 2023, we’re expecting a surge in uptake at London East in the next 24 months, which is perfectly positioned to cater for highly efficient, renewably energised deployments at scale.

We’re also hopeful for seeing the continued return to normality for everyone, which does seem to have hit another slight stumbling block this month, what with the reintroduction of controls in response to the Omicron variant. Our general COVID response is still in place across our private data centres, and we will continue to adapt this as necessary.

We’d like to wish all of our stakeholders a fantastic New Year, and a prosperous 2022. We look forward to sharing it with you.

What a difficult year 2020 has been for everyone around the world.

While this year will certainly stand as one to forget for many, we’re going to remember 2020 for a long time, as a year of extremely exciting developments here at Netwise.

This has been our largest year of investment to date, having broken ground on our brand new London East data centre back in April. Unsurprisingly, this is by far our biggest single project to date, and will provide the capacity we need to continue with our upward growth projections as we head into the new decade.

While NLE has taken centre stage this year in terms of investment and development, it’s been a busy year aside to this, across a wide range of key areas.

Notable projects from 2020 include:

• We started work on London East – we started work on our brand new London East data centre in April. We’ve been running our Build Blog ever since then – needless to say, we’re very excited about what 2021 will have in store for us and our new site.
• Graham Cornell joined as Technical Manager – Graham joined as our new Technical Manager in January, and has been hard at work helping our growing roster of clients ever since.
• THN became our first Supernode – in March, we upgraded our core node in Telehouse North, becoming the first on-net site to enjoy the roll out of our full Supernode architecture.
• We added CLL to our POP list – the summertime saw the roll out of a brand new on-net POP / node at City Lifeline, one of London’s most important carrier-dense facilities – we took a pod of racks here, to secure our future in this location.
• We took delivery of our first fleet vehicle – our first fleet vehicle joined us this year – number 001 – which has since received our full livery and chevron kit. This will be joined by further vehicles in due course, and makes the ongoing operation and maintenance of our multiple facilities much easier (along with client migrations).
• We expanded into FRA and AMS – we’ve expanded our presence in Frankfurt, and have entered the Amsterdam market for the first time, all driven by client growth in these key European locations.
• Our first private cage went live – we deployed our first private client cage at our London Central site in Q1, allowing one of our key clients to enjoy an entirely private space in Data Hall 1, complete with their own access control and build desk.
• COVID-19 safe operations – in line with changing government guidelines throughout the year, we’ve always ensured fully-compliant operation of our sites, both in terms of our own team, and visiting clients.

Beyond the roster of notable projects above, we’ve also performed extremely well in our 19-20 financial year, which came to an end in October. Despite global economic issues resulting from the COVID-19 pandemic, we’re fortunate to operate in a sector which has seen accelerated growth and demand as organisations move to remote working.

We hope that our continued growth in what has been a very turbulent year provides the stability our customers need to operate with total peace of mind, thanks to the faultless operations of critical business systems around the clock.

We helped many new and existing customers pivot to fully-remote working environments back in April, which we’ve continued to do throughout the year.

Our growth this year has been testament to our rock-solid operation, which our clients continue to rely on for their critical IT infrastructure. We’ve been extremely proud to see so many of our clients continue to grow this year, providing world-class services to millions of end-users all around the world.

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Looking ahead

We’re looking forward to 2021 just as much as everyone else, not least as we expect to return to a more normal home life, but also as we see the fruits of our labour this year come into full service.

In early 2021, we’ll be adding to our team, which we’re very excited to share with everyone in January.

We’d like to wish all of our stakeholders a fantastic New Year, and a prosperous 2021. We look forward to sharing it with you.

As should always be the case for any growing enterprise, this year has unquestionably been our most successful to date. Here’s a look back at the year gone by; 2019 at Netwise.

Investment continued unabated this year, in line with our steadfast approach to ongoing improvement across all aspects of the organisation. This includes works in both customer and non-customer facing areas, to ensure our London Central facility remains the premier choice for world-class colocation services in the capital.

We’ve also seen the greatest level of growth we’ve ever experienced in the on-boarding of new client projects, across both new entrants to our facilities and network, alongside the impressive continued growth enjoyed by our existing customers.

Notable projects from 2019 include:

• Deployment of Pods 4 & 5 – we took Data Hall 1 to 100% available capacity this year, with all five containment pods now online and servicing an exciting range of new and existing customers.
• Generator system expansion – in-line with growth experienced in our technical spaces this year, we undertook a major upgrade of our backup generator systems to ensure we maintain power delivery resilience as we continue to fill out our London Central facility.
• We rebranded – in the summer, we rebranded, dropping the ‘Hosting’ portion of our name and drastically evolving the look and feel of our organisation, to better suit our current position in the market.
• We turned 10! – this December, Netwise officially turned 10 years old, having incorporated in 2009. We celebrated in style at Swingers West End, with a wide range of customers, suppliers, family and friends!
• GitHub partnership – this year, we announced an exclusive and unique partnership with GitHub Education, bringing world-class colocation services to their famous Student Pack for the very first time.
• Cisco hardware on-site – we drastically expanded our on-site hardware stocks in 2019, now holding over 250 different Cisco model lines at our London Central facility, ready for immediate deployment both on-site and off-site.
• Team expansion – we undertook a complete reshaping of our out-of-hours team early this year, with five new engineers joining the extended workforce. We’ll also be welcoming new Technical and Sales Managers to the day team early next year.
• Connectivity growth – we now provide a wide range of connectivity services on our ever-growing metro network to a number of notable international carriers, including PCCW, RETN and IDE Group.
• The next stage – we’ve massively fleshed out plans for the next phase in our development cycle, as we look towards accelerated growth and expansion over the next three years – watch this space!

As you’d probably expect from looking at the above, we’ve also exceeded our performance targets for the year by considerable margin, which ensures the stable, reliable ongoing operation of your mission-critical data centre services.

This is an extremely important factor to bear in mind when deciding who best to work with on long-term projects of this nature. Providing this peace of mind to our clients is something we are hugely proud of.

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Looking ahead

2020 is set to be a year of major change as we look to execute plans for the next stage of our growth strategy.

We’re hoping to publicly announce these plans early in Q1.

Alongside these sweeping expansion plans, we’re also looking forward to the excitement of business as usual here at Netwise; introducing a range of interesting new customers to our facility and network in 2020, a number of which have already been arranged for execution in Q1.

We’d like to wish all of our stakeholders a fantastic New Year, and a prosperous 2020. We look forward to sharing it with you.