Data shows that only half of UK organisations are confident in their business continuity plan. The importance of a BC plan is evident in how many businesses were affected by the pandemic.

Are you concerned for the well-being of your company? Keep reading to find out the best way to protect yourself and your organisation.

What is Business Continuity?

Business continuity is a term that serves to explain how a company might continue its essential functions even during an unforeseen event. These events can include the following:

Natural disaster
An outbreak of a disease
Fire / flood
Cyberattacks
Industry Strike

A business continuity plan (BCP) includes essential items and procedures that are to be followed in the event of a disaster, whether they are small or large. In addition, it often covers practices that allow the company to function with minimal disruption during the said event.

What is Disaster Recovery?

During your research, you may have come across the term “disaster recovery.” Often, business continuity and disaster recovery are used interchangeably; this is a misconception.

A disaster recovery plan often deals with data protection and cyberattacks. However, it also protects against events such as a system failure or even a device failure.

Business Continuity vs Disaster Recovery

Business continuity is often referred to as the plan needed in case of a disastrous event. It is planned ahead of time and implemented during an unforeseen event. In contrast, disaster recovery is the plan that is executed after the event.

Another key difference is that a disaster recovery plan focuses more on recovering the IT infrastructure of the business. In contrast, the BCP focuses more on the daily operations of the organisation.

What does a BCDR plan look like?

A BCDR plan tackles the issues that arise during an unforeseen event. It often includes the ‘four-R’ predefined plan to allow for continuous operations. The four-R plan is as follows:

Respond
Recover
Resume
Restore

While this may give you an idea of a BCDR plan, it is essential to include some key components in your plan:

Contact info and SLAs

A business continuity plan should include the correct contact information and service level agreements (SLAs) required to identify and inform the right parties. These parties include emergency responders, stakeholders, key staff members, managers, data security, and any service providers.

This information should be the first step in your plan, as it is crucial to inform the right members of your team.

BIA

Business impact analysis helps predict what procedures could be impacted by the disaster. This analysis can help you identify and gather information to prepare for the event.

The BIA will help you analyse items such as extra expenses, revenue loss, reputation damage, dependencies, repercussions of disruptions, and more.

Risk assessment

A risk assessment identifies the risks that could trigger a disastrous event. When completing a risk assessment, your company will need to identify possible hazards such as a fire, flood, terrorism, pandemic, and cyber-attack.

Additionally, you will need to assess the assets at risk, much like the business impact analysis.

Communications

Once you have your contact information together, you will also need to determine the communications method of contacting the critical members involved. Finally, you will need to assess how to reach each group effectively. These groups include your employees, customers and clients, and providers.

Communication is key in any relationship, especially in business. However, in the event of a pandemic such as COVID, it is essential to communicate the company’s needs to your employees, the restriction on which you can operate to your clients, and what your shareholders can expect until the disaster is alleviated.

Testing

Arguably, the most important aspect of your plan is to test it. Having a plan meets the minimum requirements but knowing that it works is critical. Additionally, it is imperative to practice the plan so that your team knows what to do in such an event.

While you are testing the plan, look for gaps and weaknesses in your plan. You may notice that, in theory, the plan works well. However, you need to update and document when the plan falls through in practice.

Data centres: which solution is right for you?

A proper BC plan includes a data recovery plan to restore the servers and systems of your organisation. This data is different for each company; however, you’ll need to recover software, hardware, and basic operations for each company.

The first step to recovering your data is a regular backup. You can do this in-house; however, in the case of a fire, flood, or earthquake, you risk losing the data that is essential to your company’s operations.

However, a data centre provides a safe and secure place for your organisation to store essential data. When you are looking for a reputable data centre, consider the precaution the centre takes to protect the data. Ask yourself questions like:

Is it cooled?
What hardware is used?
What power system is in place?
Is the centre monitored 24/7?

Implement your BCDR plan today

Is your business safe and secure in the case of a disastrous event? It is essential for your organisation to implement a business continuity and disaster recovery plan.

Perhaps you already have a plan in place and have decided to backup your IT infrastructure at a data centre. Look no further, contact us today to book a tour and see how we can help you prepare for unforeseen events.

August 16, 2021August 16, 2021 by Matt Seaton

9 things to look for in your London data centre

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Did you know there are around 285 colocation data centres in the United Kingdom? As the UK capital, London is the perfect place to house your critical infrastructure. But do you fully understand what makes a good one?

London has a lot to offer, from sound infrastructure to geographical safety. Read on as we discuss nine things to look for in your London data centre partner.

1. Security

Security comes in both digital and physical from when referring to top-quality London data centres.

Data centres can also be attacked physically. Therefore, you need to check the security of the facility itself. It should be monitored 24 hours a day with video surveillance equipment.

2. Power redundancy

When you have a business that runs online, you need to make sure it is operating at full capacity through all eventualities. If you have a critical system that can not go down, what happens if a data centre runs out of power?

One factor your London data centre needs is a secondary electrical connection. Most facilities will have this, and N+1 grid connectivity with a second power source is essential.

Any failures in the power will not lead to a shutdown with this in place. When choosing a centre, ask what electrical backups they have.

3. A good location

When you choose a data centre that is a long way off, then your networking costs increase. When it is closer to your place of operations, it is easier to respond when any problems or issues arise. This is what makes a London data centre such a great option for businesses in the city.

Lights out facilities is the term used for centres managed remotely. Preferred by some, they are risk-averse and cost-effective, as management is away from areas prone to natural disasters. However, this is not a problem that impacts the city of London.

This makes a data centre in London a great choice all around. They are safe and with so much easy access to the city, can be visited whenever you need to check on them.

4. Provision of an SLA

A service level agreement (SLA) is a binding contract that sets out what the data centre will provide you with. This needs to be studied in-depth, as it may contain hidden caveats within the small print. When something goes wrong, you don’t want the provider to leave you high and dry because you didn’t read it properly.

Don’t be afraid to address these issues. If you want something added or removed, then discuss it with them. This may also help them get a better understanding of the coverage and service you desire.

One area that is often hard to understand is accountability for security. Make this as clear as possible in your SLA. All of this should be discussed during your search, not when it comes to signing the contract.

5. 24 hour support

Problems can occur at any time. This does not just mean the middle of the night, but also on every day of the week, every single day of the year. Failure is not an option, because it costs people time and revenue. That is why the centre needs to be monitored and staffed around the clock.

That does not mean staffing at the centre has to be consistent. In downtimes, less staff may be onsite or monitoring. However, someone must always be there to answer phone calls and give assistance.

6. Reputation

Checking the reputation does not mean you won’t find unknown London data centres that are good. It is just that with ones that have a great reputation, you get a degree of certainty regarding their level of service. Speak to other business leaders and managers about who they use and get recommendations.

In addition, when you sign up for a data centre you will be working together for a few years. You need to know they have a level of professionalism and service that will see you through. Ask the company themselves to provide references and testimonials to support their credibility.

7. Geo diversity

Despite being an extremely safe place for a data centre, it is possible that accidents may happen. When they do and centres go out of action, you need to know the company has other centres across the country or region.

If a disaster befalls the centre then another can keep your business up and running. Discuss this and see where their other centres are located.

8. Certifications

Like any industry, the data providers will have a number of compliance certifications. These are to protect the centre legally and safeguard you as a customer.

In addition to this, your industry itself may be regulated and have compliance, which the data centre needs to know about. For example, if you have healthcare records and the data centre does not understand the compliance related to record-keeping, then you may be liable.

9. Data capacity

Data capacity for your London data centre needs to be scalable. Technology is constantly growing and so are the needs of your business. The data centre needs to have the capacity to provide for you, then be able to forecast what else you may need, and be able to increase it quickly.

Some data centres are huge and can support Amazon sized websites, while others may be much smaller. None are wrong or right, as long as they have the capacity to serve you now and in the future.

Selecting a London data centre

Now you know the benefits of a London data centre, you just need to find one suitable for your business. Speak with a number of providers and make sure to go through the SLA in depth.

Your first stop should be Netwise. We have colocation centres in the capital with state of the art facilities. Get in touch today and let us keep you connected.

August 13, 2021August 13, 2021 by Matt Seaton

A small business guide to a London data centre

Decades ago, society was content with simple TV broadcasts from only a few channels, and communication was as simple as snail-mail. When computers first came on the scene they were giant machines that would occupy whole rooms.

But as technology has evolved, computers and equipment have shrunk and become cheaper. With this evolution has come rising data processing demands which show no sign of slowing down.

As technological advances continue to change the way companies do business, the need for data and power increases. Data centres are the powerhouses of the industrial world, and a London data centre may be just the thing you need.

What is a data centre?

The internet is now considered a daily essential, and almost everybody owns a smartphone, allowing 24/7 connection to the online world. With over 60% of the world’s population online at any given time, the internet plays a huge role in our lives. This means the demand for real-time data transmission is at an all-time high.

The need for computers and other networking equipment that can handle these requests was the driver for the emersion of the modern data centre.

Data centres are computing and networking facilities tasked to collect, store, process, and distribute data. They are responsible for data backup and recovery, as well as networking.

Data centres connect communication networks so users can access information remotely. They host websites and manage e-mails and messaging services. Data centres also support cloud storage and e-commerce transactions.

Importance of data centres

Almost every modern business needs a business data centre. Large corporations or government institutions may choose to build and manage them in-house if they have the resources, but most companies choose to rent services at colocation facilities.

Companies that handle finance, telecommunication, retail, education and social networking services process tons of information daily. Any business that produces or uses data requires a data centre to optimise running its operations. Data centres offer fast secure access to data that cannot be matched.

The idea of storing data and resources on home or work computers is quickly being replaced by an offshore storage mentality. Many companies are migrating their data to data centre services to reduce the cost of running in-house servers and to ensure failsafe reliability that cannot be achieved in the home or workplace.

What Netwise’s London data centres can do for you

Data centres in London are far more than just safe and secure facilities equipped with reliable power and network access. They are quickly becoming a valuable addition to many businesses, as a dependable extension of their IT team.

The Netwise team prides itself on quality service and round the clock care to ensure your data is accessible and protected.

Reliability

Data centres are built to provide around the clock service. With every consideration taken care of, you can be sure your servers will be running around the clock for you and your clients.

Netwise offers the following services to ensure your data is secure and reliable:

Multiple power sources that are stable and uninterruptible
Super-efficient cooling and ventilation
Reliable backup generators
24×7 technical support and security
World-class network and connectivity services

Power outage protection

Onsite power failures are incurable when they result in a loss of data. Technological and natural power outages can cause disaster for an organisation. Loss of power for as little as 1/50 of a second can trigger events that can keep equipment unavailable for anywhere from 15 minutes to several hours.

Outsourcing control to reduce the impact of a power failure is a great way to ensure this doesn’t happen to you. Date centres make use of both grid power and independent generators and UPS’s. This means you’ll be protecting yourself against power outages and ensuring your servers are never out of action.

Clean power

Utility power isn’t always clean, creating a sustainable future is everyone’s responsibility. This is why Netwise uses 100% renewable energy sourced from the wind, sun and sea. Our data centres are some of the greenest facilities in Europe, helping you and your company reduce your carbon footprint.

London colocation tailored to suit your needs

Available in near-limitless space, this is colocation tailored to your needs. With a range of power and connectivity configurations, you will get a secure, resilient server. Select from 1U, 2U & 4U colocation, quarter rack, half-rack or full rack options at a range of price points to fit your budget.

Not sure what you need? Use the colocation calculator to help get you started.

24/7 service

Available with all colocation service options, you will receive 24/7 phone, chat and email customer support. You will have access to full remote hands and management options.

Change your focus

With your data needs taken care of, you and your company can focus on your core objectives, rather than technological maintenance. Spend more time focusing on your profit margin and services, and less time worrying about your server.

Get ready for your London data centre

There’s no question that using a London data centre can bring peace of mind to you and your company. A business data centre in London will ensure you have reliable, around the clock access to your data and network. Using clean energy to cover all your data needs, you can be confident you’re doing right by your clients and the world.

Come in for a tour, or give us a call today to find out how Netwise can help you with your data needs.

July 8, 2021July 8, 2021 by Matt Seaton

What are the services that a colocation data centre offers?

Many businesses are choosing to host their servers and other critical equipment with colocation data centre providers rather than managing this in-house. Let’s look at some of the services offered by colocation providers and why you should consider making the switch.

Projections show the colocation data centre market growing by more than 13 per cent annually between 2021 and 2028. It’s an industry that’s expected to be worth more than $117 billion at that point.

What is a colocation data centre?

A colocation data centre is a facility that can host your servers and other critical IT infrastructure for you.

Rather than keeping this equipment on-site at your own premises, the colocation centre provides the physical space and resources to operate this on your behalf with much greater success. You still have full access to your equipment, but it’s housed inside the data centre and uses its network, cooling, and other related infrastructure.

It’s important to note that in a colocation arrangement, you still own the equipment. You’re not renting the hardware from the data centre, only the space and services needed for its operation.

Services offered by colocation data centres

Using a colocation centre (also known as “colo”) gives you the flexibility of managing your own equipment without having to pay for and maintain the infrastructure in-house. These providers offer several services.

1. Better infrastructure

A colocation data centre operator such as London-based Netwise need to maintain high-quality, reliable infrastructure to attract customers. They host equipment for many companies so their resources are typically much better than the average business would have in-house.

Power

Colocation providers offer redundant, high-capacity power feeds to ensure your servers stay online and accessible. This includes UPS protection options for short-term outages and diesel generators with 48-hour on-site fuel supplies.

Network connectivity

To provide the bandwidth required to run dozens or even hundreds of servers, a data centre offers high-speed internet connections with the option to choose from many different network providers. This ensures that there’s no distinguishable difference in latency between a colocated server and an on-site server.

The level of network connectivity in a data centre offers better performance than a local connection.

Facilities

Data centres can also provide better facilities than hosting your servers in-house. They use the latest cooling technologies, a high degree of physical security, and more modern rack mount systems than you may have available locally.

2. Uptime guarantees

If you’re hosting your server in-house, any downtime is your responsibility. Colocation providers offer service level agreements (SLA) that include uptime guarantees.

Netwise offers a 99.999% uptime guarantee, giving you the peace of mind that your servers will be available when you need them most.

3. Multiple geographic locations

Some colocation data centres, like Netwise, offer several geographic locations to choose from. This lets you host your server in a location of your choice, whether that’s one that physically close to your business or one that’s closer to your customers.

This lets you minimize your server’s latency by locating it closer to where the majority of its traffic comes from as well as have it nearby if your technicians are handling the maintenance.

4. Physical and network security

Most colocation providers provide a high level of physical security including guards, 24/7/365 surveillance systems, and biometric authorisation systems. This helps protect your servers from unauthorized in-person access.

They also provide better network security than many companies can maintain in-house. They stay on the leading edge of technological advances in network security, both in the tools they use and the training they provide their staff.

Maintaining the same degree of security in-house would require constant training for your IT staff as well as considerable costs for the latest equipment.

5. Cost savings

Your company could handle most of the services in this list in-house if you wanted. But the cost to do so would be much higher than the fees you’ll pay a colocation provider.

You would need to pay for faster network connections, new equipment, and other infrastructure costs. Some of those would be one-time costs while others would be ongoing.

You would also face higher payroll costs for training and maintaining round-the-clock support staff.

6. Service and support

When you host your servers in a data centre, you can choose to have your technical staff handle the maintenance or you can set up a support contract with the data centre provider. You may also want to consider a hybrid approach, with the data centre staff handling some tasks and your technicians handling others.

It may be more cost-effective for the provider’s staff to handle things like replacing a defective part or upgrading an internal component on your server. This avoids the need to send your technicians to the data centre to do the work.

7. Scalability

Colocation data centres have plenty of space for growth. If you want to add a new server or some other type of hardware to your network, they’ll most likely have the physical space and rack capacity to do so quickly.

If you’re hosting your server on-site, the amount of space you have available could limit your expansion options. In a case like that, you might face considerable capital costs to expand your server room or move to a larger facility.

Choosing the right UK-based colocation provider

If you’re looking for a UK-based colocation data centre, Netwise is here to help. We offer state-of-the-art colocation facilities in the centre of London that can connect you to users around the globe.

We offer a range of colocation packages ranging from 1U to 4U packages right up to full rack colocation. Get in touch with us today to see how we can provide you with reliable, high-performance hosting for your servers and other equipment.

July 7, 2021November 30, 2021 by Matt Seaton

What does a colocation data centre do?

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Looking for a more efficient way to manage your IT operations?

Budgeting for the IT requirements of your business can be a handful at the best of times. Have you ever considered making use of colocation data centres? It may be the best alternative for your data storage and application delivery needs. Find out about colocation, what it is and what it does in this article.

Colocation definition and concept

What is colocation? A colocation facility or ‘colo’ is a third-party location that houses servers and data equipment. The idea of colocation first started when businesses began moving equipment out of their offices in the 90’s.

Back then, rented spaces are getting charged on per-rack settings. It soon evolved into wholesale data centres and now work at a hyper-scale level. Clients may turn to colocation facilities to rent space for their critical IT equipment.

However, rack space isn’t the only thing clients can get from a colocation facility. Clients of colocation facilities will also get resilient power, high-performance connectivity, world-class security, and state-of-the-art cooling, amongst other things.

What is a colocation data centre and what does it do?

Colocation data centres are buildings or warehouses that offer rental spaces for companies. They accommodates their networking equipment, servers, and storage systems.

These data carrier hotels not only provide their clients with the space needed to host their equipment. It also offers necessary services for the best data storage and application delivery, such as:

Power

A colocation data centre provides power for your systems all around the clock for seven days a week. They are also equipped with backup generators in case of power interruptions. This is crucial for businesses that rely on their data servers to deliver service to their clients.

Cooling

Overheating can cause your systems to malfunction and delay progress. Cooling systems can help you prevent this. Colocation facilities provide ample HVAC systems and other cooling technologies to keep your equipment in mint condition.

Bandwidth

A colocation data centre offers high-speed internet access. This allows clients to access their server’s processing power even if they’re away from the colo facility. If you have plans of collocating, you will only need to provide your business’ physical servers and data storage.

Unlike other kinds of data centres, colocation data centres have more flexibility. Its use can range from data storage to the delivery of applications. Many businesses turn to colocation providers for data management as it gives them the freedom to build diverse and well-integrated networks.

Scaling IT infrastructure more quickly and more affordably

The construction and operation of your own business data centre can cost a fortune. This major investment leads companies to sacrifice the quality of work for quicker development. Smaller businesses may also not have the liberty to build their own data centres.

This is where colocation data centres come in. Businesses can cut expenditures for data storage and management. These colo facilities also help their clients with operational costs.

Colocation providers help you minimize costs without foregoing the scale of your IT network. If you’re working on a budget, check out these best offers of rental racks.

Guaranteed uptime in mission-critical services

Colocation data centres protect your uptime by distributing your IT network to more locations. You can rest assured that your business will keep running even if one location goes down. There will always be another location to take over.

You don’t have to worry about losing crucial data like reports or confidential customer information. A colocation centre serves as an extra layer of disaster recovery.

However, it’s crucial to remember that your provider must be within the same tier as your business needs. Checking on your colocation provider’s network mix and tier carriers is also a good thing to do.

Physical security of your data and IT equipment

Traditional data centres focus on IT network storage and computing within their properties. This makes your company data susceptible to physical threats, like theft. Most office buildings are not designed design to prioritize the safety of data servers.

A more centralized network will not only increase the likelihood of break-ins. It’s also more vulnerable to natural disasters that can destroy the equipment itself, such as hurricanes and tornadoes.

With colo facilities, you can ensure that your servers and equipment are secure. Colo facilities are often built based on industry standards for IT governance. Buildings may also adhere to the standards of other forms of security operations in your state.

Colocation providers are responsible for storing your systems, servers, and equipment. As an extra measure, they may review the physical security of your data. This ranges from perimeter security, video surveillance to 24/7 guard presence and biometric scanning.

Testing products and services for cloud fit

It’s important to note that not all applications are cloud-ready. Some applications can still be sensitive to latency. Some can even have heightened security risks.

For these cases, colocation data centres help their clients by testing whether the products and services can fit the cloud. Your chosen provider will create private clouds to test the products and services in a limited time. This can help you confirm if it’s ready for the public cloud.

Building an edge network

With the growth of the Internet of Things, networks must connect with more devices across bigger distances. Colo can close these gaps between your network and its data sources. They help in building edge networks and even support fog computing.

The closer you can bring your network to the edge of its data, the quicker and more secure you can process them.

How you can benefit from a colocation data centre

Colocation data centres have become a prominent way to store and manage business data. Whether it’s a financial relief to a business’ budget plan or securing the physical safety network, a colocation data centre can cover all your IT needs. Here are some of the benefits of colocation and how it can boost your business operations.

Interested in migrating to a colocation data centre? That’s where we come in. Get in touch with us for your colo inquiries and needs.