Within the next few days here at Netwise Hosting we will be rolling out our new Live Support feature on the website. This will aid in contacting customers on a more direct level, and break down some of the interpersonal barriers that can potentially exist in the online marketplace.
Live support systems have been used in the industry for a number of years now, and although very popular, we never really saw the need to implement a system of our own. Recently however, with the advent of advanced traffic statistics and online user tracking, it has become apparent that operating a live support application can dramatically improve conversion rates. Some industries are able to report 100% conversion rates when in direct contact with clients live over the web.
This is of course a highly attractive prospect, and the team here at Netwise Hosting are very much looking forward to implementing this new system, and to building newer more personal relationships with our site visitors.